Fire Pit Art® - functional steel art. Artistic simplicity paired with incredible durability will give you years of enjoyment.
Fire Pit Warranty
All components are warranted for a period of 10 years after date of purchase by the original owner.
Any returns sent back must be sent via prepaid freight and in the original retail packaging.
Proof of purchase will be required before warranty service is rendered. The sales receipt is the only valid proof of purchase.
Artisan Spark Guard Warranty
Fire Pit Art® Artisan Spark Guards are handcrafted to fit Fire Pit Art® and no returns are accepted if they are purchased to fit any other product except Fire Pit Art. All though we use very heavy mesh screen it is susceptible to the high direct heat of the fire pit. Longevity is determined by the frequency and intensity of the fires and will be different for every user.
Although it may rust the fire screen material is guaranteed for sixty days against failure, the frame work is guaranteed for ten years with proof of purchase and would be shipped back prepaid to Fire Pit Art.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower package price than us within 30 days of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date, we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 30 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
You must purchase the item from our website before requesting your Price Match Guarantee
-Promotions such as rebates and buy one, get one free offers are not eligible.
-The item must be in stock on the competitors website
-The competitor must be an online store, they may not have a retail location
-The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
-The competitor must be an Authorized Retailer of the product in question.
-The Price Match Guarantee includes the item price, gifts and the shipping charges, it excludes sales tax. Competitors offer must be identical.